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Reception & Events Assistant - Full Time

 

We have a fantastic opportunity for a talented individual to join our Reception & Events team.

 

As Reception & Events Assistant you will work with our Reception team to ensure the smooth and efficient operational running of our Hotel Reception. You will also have the opportunity to look after our small function room bookings, from the initial enquiry through to delivery.  

 

Responsibilities:

  • Welcoming guests, checking their details against their bookings, getting them checked in and providing room keys.

  • Answering phone calls from customers and guests, handling their enquiries, taking messages, accepting bookings for the hotel and restaurant.

  • Completing administrative tasks.

  • Preparing hotel guests room bills, checking guests out and taking payments.

  • Take enquiries for our small function rooms and providing information and prices.

  • Provide booking forms and invoices to clients for their function.

  • Provide event plans to the internal teams to ensure that all departments are notified of each events requirements.

  • Ensuring events suites are set up correctly in line with client requirements.

  • Ensure refreshment breaks are served at the correct times on event days.

  • Assist with other areas of the business as and when required.

 

Requirements:

  • A positive attitude, as well as courteous and professional at all times

  • Strong communication and interpersonal skills

  • Excellent administration and organisation skills

  • Strong IT skills and knowledge of Microsoft applications

  • Committed to delivering high levels of customer service

  • Flexibility and the ability to respond appropriately to changing situations.

  • You will be proactive, adaptable, hardworking and fun!

 

Full time role - includes evenings and weekends as per the business needs. 

Own transport essential due to rural location.

Applicants must be eligible to work in the UK.

To apply please email your CV and a cover letter to

info@sywellaerodrome.co.uk

 

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Sous Chef - Full Time

 

We are looking for an experienced, creative and motivated Sous Chef to join our busy kitchen team. The food we produce is fresh, varied and good quality ranging from bar meals to the restaurant and functions.

 

Responsibilities:

  • Preparing, cooking and presenting high quality dishes.

  • Assist Head Chef in creating menu items, recipes and developing dishes and have input in new ways of presentation or dishes

  • Ensure the consistent production of high-quality food at all times.

  • Ensure efficient, cost-effective operation and profitability of food production and manage portion and waste control.

  • Monitor holding and storage operations, stocking and food rotation, and guarantee food service sanitation standards are met.

  • Assisting with the management of health and safety and food hygiene practices.

  • Support with the training and development of the team.

  • Deputise in the Head Chef’s absence.  

 

Requirements:

  • Proven experience in a Sous Chef role demonstrating ability to work productively at pace.

  • Minimum of Level 1 and 2 Food Safety and Health and Safety qualifications.

  • Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety.

  • A creative approach and passion for producing high quality food.

  • Excellent use of various cooking methods, ingredients, equipment and processes.

  • Ability to multitask and work efficiently under pressure.

  • Good communication skills and work well as part of a team.

  • Friendly, adaptable, hardworking and enthusiastic.

 

Full timne hours to include evenings and weekends.

Competitive rates of pay.

Own transport essential due to rural location.

Applicants must be eligible to work in the UK.

To apply please email your CV and a cover letter to

conference@aviatorhotel.co.uk

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Hotel Night Porter - Full Time

 

We are looking for a reliable, motivated and friendly Hotel Night Porter to join our busy team.

The role covers all areas of front of house duties including serving drinks to Hotel guests, checking in and out Hotel guests, setting up function rooms and ensuring the security of the building throughout the night hours.

 

Responsibilities:

  • Welcoming late arriving Hotel guests and assisting with guest queries.

  • Administering check-ins, check-outs and assigning rooms.

  • Setting up function rooms and cleaning down from the days events.

  • Undertake front of house duties, including meeting, greeting and attending to the needs of guests to ensure a comfortable stay.

  • Ensuring the security of the building is maintained throughout the night hours, including regular walk rounds.

  • Serve drinks at the bar for hotel guests.

  • Be fully conversant with tjhe procedures in case of emergency. This will cover the procedure for guests being taken ill, fire safety procedure, and also for yoursefl working alone.

  • Ensure public areas are cleaned.

 

Requirements:

  • Experience working in a Hotel and working during the night preffered but not essential.

  • Experience using Microsoft Suite programmes and completing administration tasks.

  • Reliable, as well as courteous and professional at all times.

  • A positive attitude with excellent communication skills.

  • Committed to delivering high levels of customer service.

  • Able to work well under pressure.

  • First aid experience, however training can be provided.

  • Must be able to work well as part of a team and individually.

  • You will be flexible, hardworking and fun!

 

Full time hours available

Hours include weekends.

Own transport essential due to rural location.

Competitive rates of pay.

Applicants must be eligible to work in the UK.

To apply please email your CV and a cover letter to

conference@aviatorhotel.co.uk

 

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House Keeping Chamber Maid - Part Time

 

The Aviator Hotel offers 59 Art Deco style bedrooms and are looking for reliable and motivated Chamber Maids with an attention to detail and high standards to join our busy housekeeping team.

 

Responsibilities:

  • Ensuring that all hotel bedrooms and bathroom areas are cleaned and presented to a high standard, including vacuuming, polishing, and refreshing of all linens and towels as required.

  • Apply disinfectants and other cleaning products to counters, toilets, mirrors, window, floors and other surfaces in the hotel bedrooms and public areas.

  • Report any maintenance issues and deal with lost property.

  • Cleaning public areas and function rooms as and when required.

  • Ensure all storage areas are kept clean and tidy at all times

  • Assist the wider housekeeping team where necessary to ensure efficiency and seamless service.

 

Requirements:

  • Ability to multitask and work efficiently under pressure

  • Good communication skills and work well as part of a team

  • High standards of cleaning and someone that takes pride in their work

  • You will be flexible, hardworking and fun!

 

Part time hours available

Hours include weekends.

Overtime available during busy periods.

Competitive rates of pay.

Applicants must be eligible to work in the UK.

To apply please email your CV and a cover letter to

conference@aviatorhotel.co.uk

 

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Events Manager - Full Time


We have a fantastic opportunity for an ambitious and experienced Events Manager to join our busy team. The role covers our full events portfolio including our large Airfield Events, Hangar One, Hangar Two and the Cirrus Suite.

 

The post holder will be an experienced events manager with excellent skills in planning and delivering events plus managing relationships with staff at all levels, external stakeholders and suppliers. We are looking for a customer focussed individual with the ability to work under pressure whilst maintaining a positive, can do attitude. You will need excellent organisation and time management skills with an eye for detail and the ability to use your own initiative.  

Responsibilities:

  • Full management and co-ordination of all events from initial enquiry right up to delivery, and you will be expected to be hands on running the events.

  • To conduct show rounds of the events facilities and demonstrate a full knowledge of the events products and services.

  • Ensure all sales enquiries are handled efficiently ensuring the Companies tariffs are applied. Any alterations or promotions to be with the agreement of the Managing Director.

  • Preparation of all relevant event documentation including contracts, running orders, floor plans and menus.

  • Understand the requirements of the customer and ensure all milestones are clearly communicated and met.

  • Follow all hotel and company policies and procedures.

  • Ensure, in conjunction with our Health & Safety Consultant, that all event requirements are health & safety compliant.

  • Managing supplier relationships.

  • Communicate with the heads of department across the Group to ensure standards are maintained and to ensure guests needs and expectations are met.

  • Ensuring excellent customer service and quality delivery.

 

Requirements:

  • Strong event management experience – at least 2 years’ experience preferred

  • Excellent communication skills, with the ability to engage a variety of audiences and stakeholders

  • Strong analytical and problem-solving skills

  • Good at working under pressure in a customer-facing role

  • Budget management experience

  • You will be flexible, adaptable, hardworking and fun!

 

Full time role - includes evenings and weekends

Own transport required due to rural location

Applicants must be eligible to work in the UK.

To apply please email your CV and a cover letter to

info@sywellaerodrome.co.uk

 

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Reception & Events Assistant - Full Time


We have a fantastic opportunity for a motivated and ambitious individual to join our Reception & Events team.

 

As Reception & Events Assistant you will work with our Reception team to ensure the smooth and efficient operational running of our Reception, as well as getting involved with looking after our small function room bookings.  There would also be the opportunity to get involved with some of our larger events alongside our Events Manager. 

Responsibilities:

  • Welcoming guests, checking their details against their bookings, getting them checked in and providing room keys.

  • Answering phone calls from customers and guests, handling their enquiries, taking messages, accepting bookings for the hotel and restaurant.

  • Completing administrative tasks.

  • Preparing hotel guests room bills, checking guests out and taking payments.

  • Take enquiries for our small function rooms and providing information and prices.

  • Provide booking forms and invoices to clients for their function booking.

  • Provide an event plan to the internal teams to ensure that all departments are notified of each events requirements.

  • Ensuring the small events suites are set up correctly in line with client requirements.

 

Requirements:

  • A positive attitude, as well as courteous and professional at all times

  • Strong communication and interpersonal skills

  • Excellent administration and organisation skills

  • Strong IT skills and knowledge of booking systems and software

  • Committed to delivering high levels of customer service

  • Flexibility and the ability to respond appropriately to changing situations.

 

Full time role - includes evenings and weekends

Own transport required due to rural location

Applicants must be eligible to work in the UK.

To apply please email your CV and a cover letter to

info@sywellaerodrome.co.uk

 

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Bar & Waiting Staff - Full Time & Part Time

 

We are looking for experienced, motivated and friendly bar and waiting staff to join our busy team.

The role covers all areas of front of house duties including taking orders from customers, serving food and drinks, talking to customers about daily specials and offers, and ensuring customers have an enjoyable experience. You will also have the opportunity to work on some of our events and functions which includes private parties and Wedding Receptions.

 

Responsibilities:

  • Taking food and drinks orders from customers and ensuring orders are placed correctly.

  • Running food from the kitchen to customers.

  • Checking back on tables with their food orders.

  • Restock and replenish the bar and ensuring stock rotation to minimise wastage.

  • Ensure the bar area is kept clean and tidy.

 

Requirements:

  • Previous hospitality experience preferred, however training will be given.

  • Reliable, as well as courteous and professional at all times.

  • A positive attitude with excellent communication skills.

  • Committed to delivering high levels of customer service.

  • Able to work well under pressure.

  • Must be able to work well as part of a team.

  • You will be flexible, hardworking and fun!

 

Full time and Part time hours available

Hours include lunch times, evenings and weekends.

Must be over 18 years old to work behind the bar.

Performance related bonus scheme.

Own transport essential due to rural location.

Competitive rates of pay.

Applicants must be eligible to work in the UK.

To apply please email your CV and a cover letter to

conference@aviatorhotel.co.uk

 

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